Televisit Get to know our office
and our Providers

healow TeleVisits

The better way to expand access to care

Expand access to your patients with an unprecendeted solution that comes with the power of the eClinicalWorks EHR.

Easy and powerful for patients and providers
healow TeleVisits offer a unique and intuitive experience for patients, while ofering physicians integrated access to the same clinical tools used in the office.

Versatile to meet your unique needs
healow TeleVisits offer an avenue for fexible reimbursement, including cash for service and public and private payer reimbursement.

What is a Televisit

healow TeleVisitsarea safe and secure way for you to connect to your doctor remotely, via video and audio connection either on your smart phone or your computer(with audio and video capabilities).

How do I join a TeleVisit?

On your smartphone or computer
Click on the text or email link you receive from your doctor’s office. No login required. Or you can start the visit by logging into the healow app or Patient Portal.

On the day of your appointment:

  • Set aside a secure and private location for your appointment.
  • “Arrive early” by logging into the healow app, Patient Portal, or clicking the link within the email reminder or text message your doctor’s office sent you.
  • Fill out any patient questionnaires and vitals if applicable (answers are not mandatory on either form, but fill in what you can).
  • Click “Proceed” to check your computer’s speed and ability to support a TeleVisit.
  • Click “Start TeleVisit” to enter the virtual waiting room.
  • Your physician will begin the face-to-face TeleVisit and disconnect when the visit ends.

How do I Participate in a TeleVisit?

The first step is to call and schedule it with your provider

For many people today, telemedicine is a convenient and effective way to see their healthcare provider. Before beginning your TeleVisit, make sure that you:

  • Have an active Patient Portal account, with username and password
  • Set aside a secure, private location

To begin your Televisit, follow these easy steps:

  1. “Arrive early” by logging in to your Patient Portal. If you can’t access the Portal, you can also begin your appointment through the reminder link sent to your email.
  2. Click “Join TeleVisit” in your patient dashboard (or email reminder).
  3. Fill out any patient questionnaire, and provide requested personal information.
  4. Click “Proceed” to check your computer’s speed and ability to support a TeleVisit. If your computer does not have a webcam (most do), you will need to attach one.
  5. Click “Start TeleVisit” to enter the virtual waiting room.
  6. Your physician will begin the face-to-face TeleVisit, and disconnect when the visit ends.